Return and Refund

• At Oliver Gadgets, we strive to provide our customers with high-quality products. However, if you are not completely satisfied with your purchase, we are here to help. Please read our refund and return guidelines below.

  1. Returns

  You have 30 days from the date of delivery to initiate a return. To be eligible for a return, the following conditions must be met:

  • The product must be unused and in the original packaging.
  • All accessories, manuals, and documentation must be included.
  • A receipt or proof of purchase is required.

  2. Refunds

  Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will process your refund to the original payment method within 5-7 business days. Please note that shipping costs are non-refundable.

  3. Exchanges

  If you wish to exchange a product for a different size or color, please contact our customer service within 30 days of receiving your order. You may be required to return the original item before we send out the replacement. The exchanged item must meet the same return conditions as outlined above.

  4. Warranty

  All products sold by Oliver Gadgets come with a one-year warranty against defects in material and workmanship. If you believe your product is defective, please contact us at [Insert Email] with your order number and details of the issue. We may request photos or additional information to process your warranty claim.

  5. Return Process

  To initiate a return or exchange, please follow these steps:

  1. Contact our customer service team at [Insert Email] or [Insert Phone Number] to request a return authorization.
  2. Package the item securely in its original packaging, including all accessories and documentation.
  3. Ship the item to the address provided by our customer service team. You are responsible for return shipping costs unless the return is due to an error on our part or a defective product.

  6. Non-Returnable Items

  Certain items are non-returnable, including but not limited to:

  • Opened or used software or digital products.
  • Items marked as final sale or clearance.
  • Gift cards.

  7. Contact Us

  For any questions regarding our Refund/Return Policy or to initiate a return or exchange, please contact us